Shipping, Returns & Guarantee

Shipping

Orders ship from the United States unless the sales page says otherwise.
Your tracking number is in your order email.
Delivery questions: +1 (302) 200-3480.

Guarantee

The guarantee runs 60 days from purchase unless the sales page prints a longer window. To claim it, call +1 (302) 200-3480 with your order ID. It’s a purchase policy, not a medical promise.

How to return

Call +1 (302) 200-3480 with your order ID.
Pack the bottles with a note: your full name, email and order ID.
Mail to 10 East 40th Street, Floor 17, New York, NY 10016.
Use a tracked service. You pay return shipping.

Refund timing

After your return is logged	3–5 business days to process
On your card	Usually another 5–10 days
Keep	Your order email and return tracking

Check your bottle

If your bottle shows a lot number and best-before date, they’re on the base. To match it to your order, call +1 (302) 200-3480.

Lot reference	JOI-26/JO-1888
CoA reference	JOI-1888-26-JO

Precautions & important notes

Contains crustacean shellfish (crayfish). Printed on the label. Do not take it if you have a shellfish allergy.

Dietary supplement in capsule form — not a gummy, not liquid drops. Not a drug, not FDA-approved.

These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease.

For healthy adults 18 and over only. Not for anyone under 18, and not for pregnant or nursing women — both are printed on the label.

Consult a physician before use, especially if you take medication or have a medical condition. That wording is the label’s, not ours.

Do not exceed the recommended dose unless a clinician tells you to.

Store in a cool, dry place below 30°C (86°F). Don’t use it if the safety seal is damaged or missing.

Individual results vary. Food, sleep, weight and activity still matter for joints.

Lot JOI-26/JO-1888 and CoA JOI-1888-26-JO are label references, not lab proof. We don’t publish lab letters or journal logos we can’t verify.

Money-back is a purchase policy, not a medical promise. Buy on jointbrexdaily.com so this desk’s window applies.

This website is not the manufacturer. Product facts follow the sales page and the bottle label. The website email can’t see orders — call +1 (302) 200-3480 for refunds.